Velocity Moving & Storage

After my extremely disappointing move job with VELOCITY from New York to Texas in which Velocity destroyed my furniture's and lost several boxes of memories.

I wrote to BBB about my experience with Velocity. Velocity responded to BBB claiming they would reimburse me $500.I never received this $500. I contacted the Velocity office several times but the manager Oliver is always out or in a meeting.

DO NOT USE VELOCITY THEY ARE NO GOOD.

ONCE THEY GET YOUR MONEY THERE IS NO ONE TO COMMUNICATE WITH.

THE DOT NEED TO GET INVOLVE.

IF THERE WAS A ZERO RATING THIS WOULD BE MY RATING OF THEM.

Move size: 3 Bedroom Home Service cost: $5752

We hired velocity for the first time and I was very pleased with their service. Three movers and a supervisor came with a large van. They did the work way faster than we thought. Their crews had positive attitudes, worked promptly, and were very alert on our belongings. They delivered a really large cabinet through a narrow flight of stairs and assembled some Ikea stuff. There are a lot of bad companies out there but from my experience I can say, they are great. We will continue to hiring them and highly recommend them.

Service cost: $4682

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE. Please read all the reviews before you even considering this company. I moved long distance New York to Denver. For this move I choose a highly rated company to pack contents and fully unpack and dispose of trash. My job was then passed on to Velocity after I had given a sizable deposit to the other company who passed the job on. Then the nightmare began. The truck arrived late, I was never informed the they would not meet the date. When I called the said, “didn’t you read the fine print we have 21 days.” Well I gusss 21 days would have been better than 29/30 days without furniture and clothes. So get this, they hire people to unpack and unload from CRAIGSLIST!!!!!!! REALLY CRAIGSLIST!!!!!! So promptly on the first day one of the Craigslist workers robs the cab of the truck, steals the drivers wallet and stashes my custom mattress. Naturally the police had to be called in.

So, almost everything piece of furniture had scratches or was broken, the Chinese medicine cabinet had its hinges ripped off, antique mint condition singer sewing machine is broken and cracked in multiple locations, expensise glass broken, ceramic art broken and a very large porcelain lamp from grandmother shattered and the list goes on.

If you want to hire a top notch cross country moving company don’t even consider this one just look under cross country movers on CRAIGSLIST.

Move size: 4 Bedroom Home Service cost: $18000

DO NOT USE MOVING COMPANY VELOCITY/INTERNATIONAL VAN LINES.

From Brooklyn, NY to Frisco, Texas

Most of the my belongings DAMAGED or LOST.

I hired International Van Lines for the move job, total charge would be $5752.01 to be paid in three installments. $1972 paid on May 12th to Gloria Sanabria IVL. On day of pick up June 11th Velocity moving showed up, International Van Line rep never informed me of the Velocity moving company. Velocity movers requested payment which was paid in the amount of $1890 via check. On June 22 delivery at destination Texas arrived the Velocity driver requesting the final payment of $1890.01 which was paid by check. After unloading two beds, base and air chambers destroyed, T V stand and computer desk destroyed. At lease five boxes missing. Their insurance ANTHEM CLAIM MANAGEMENT LLC is offering $210 for my loss. I had to purchased two new beds costing $13600 and TV stand $180.

Move size: 3 Bedroom Home Service cost: $5752

I recommended Velocity movers more than five times in the last one year and in reply I heard some excellent moving experience with this company. In my case they moved me from Bronx, NY to Ohio. My experience is not different from the others. If I could give them more than five stars, I would’ve done. They deserve it. From start to finish they performed flawless job. The Velocity folks arrived on time and got right to work. They didn’t even take a break until all loading was over. The professionals used blankets and plastics to wrap wherever those needed. They brought moving pad and dollies to keep walls and floors scratch free. I was very happy on the delivery. There was no missing or damage of my valuables. Though I already recommended many times but still I highly advise everyone to hire Velocity moving to make their relocation secure and flawless.

Service cost: $4327

Velocity moving & storage did an excellent job for my brother. Before he got married, we all family members lived together. After the marriage, the couple became very busy with their respective service and due to official purpose they needed to move to New Jersey. They requested me to arrange a mover. Searching on internet and reading positive reviews, I hired Velocity movers. My brother got married only one year ago. So they didn’t have so many things to relocate. Velocity offered me very reasonable rate, it was so economical that there is no way to bargain with the quote. As my brother, Andrew, and his wife were dependent on me on that matter, I decided to go with Velocity. They arrived on time and finished packing and loading process at utmost devotion. The mover didn’t let any item lost or damage. It was a very good move. My brother hailed me for employing Velocity moving & storage.

Service cost: $3527

Velocity movers have been the best movers I ever hired. The guys made my moving day stress free. With their professional and courteous attitude they were able to make us happy. In a chilly winter day four velocity crews came to load our belongings. They worked hard and thorough. Not a single item left to be wrapped. We had tons of mirrored and fragile furniture. Nothing was wrecked or bumped. No complaints from my knowledge. I will definitely use them again and highly recommend them.

Service cost: $4356

I used Velocity moving & storage and they were great movers. Al through the move, they have been fast, sincere and careful toward our belongings. I would not differ with the other reviewers. My move went also like them, very satisfactory. They did skillfully everything. They hoisted our big couches, table, cabinets and other items through narrow staircase and awkward turning. The Velocity movers brought a long twenty six fit truck to accommodate our all furniture together. There was sufficient room on the truck to place our all items safely. I had no issue from the start to end of moving. I am recommending this mover for experiencing a great move like I achieved.

Service cost: $4673

I moved my belongings with the help of this mover. The result was great. All velocity crews have been polite and friendly. They executed perfect follow up over the phone and via email. They were always on time. I now understand why my maximum friends say about this mover. It has been effortless to communicate with their sales manager. Actually, based on my several friends’ suggestion, I could only depend on them. They were incredibly friendly and extremely efficient. They even got our large cabinet out of small room through narrow doorway without any incident. I would certainly recommend them.

Service cost: $4358

This was the best move I've ever had. Their communication was absolutely encouraging. The guys were supposed to arrive at 8 am but surprisingly came up half an hour early. They checked off my inventory list and started working. It took them around only 3 hours to pack and move all my belongings out of my apartment. All guys were entirely focused on job. They didn’t take any break and didn’t even arise any complaint on any issue. There was no secret charge at the final bill. I paid what they quoted me. Only the tip was added with my spent amount. The total moving experience was spectacular. I have already referred them to my acquaintances.

Service cost: $4705